Any returns or problems that occur because of an error on our part will be handled at our expense.

If your customer would like to exchange or return a product without any defect or due to a wrong size being ordered would be handled at your expense by placing a new order.

If the item is returned to our facility, someone from our team will contact you regarding the return. We will ship the return back to you; however, you will be responsible for the shipping cost a second time. Unclaimed returns get donated to charity after 30 days.

Any returns or problems that occur because of an error on our part will be handled at our expense.

If your customer would like to exchange or return a product without any defect or due to a wrong size being ordered would be handled at your expense by placing a new order.

If the item is returned to our facility, someone from our team will contact you regarding the return. We will ship the return back to you; however, you will be responsible for the shipping cost a second time. Unclaimed returns get donated to charity after 30 days.

If something arrives damaged, send a photo of the damaged goods to [email protected], then we'll gladly send a replacement at no cost to you.

If something arrives damaged, send a photo of the damaged goods to [email protected], then we'll gladly send a replacement at no cost to you.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.

If the recipient's address was wrong, then you are held responsible. Usually, the package is sent back to the return address. If you set the return address as your own, you can update the address and personally reship the order. If our address is set as the return address, then we'll contact you for an updated address.

If the package was not returned to sender, then you would have to process a new order to replace the original.

If the recipient's address was wrong, then you are held responsible. Usually, the package is sent back to the return address. If you set the return address as your own, you can update the address and personally reship the order. If our address is set as the return address, then we'll contact you for an updated address.

If the package was not returned to sender, then you would have to process a new order to replace the original.

If the package was marked as delivered by the carrier, but the customer reports they have yet to receive it, Printful won't cover the cost of reshipping or refunding the order.

There may be cases where the delivery was made, but the package was left in an unexpected location at the customer's address. Customers should reach out to the carrier and inquire if any

If the package was marked as delivered by the carrier, but the customer reports they have yet to receive it, Printful won't cover the cost of reshipping or refunding the order.

There may be cases where the delivery was made, but the package was left in an unexpected location at the customer's address. Customers should reach out to the carrier and inquire if any

You can report problems with an order through your Printful dashboard.

1. Log into your Printful account

2. Find order in your orders page - search using order number

3. Click on order to open order summary

4. Click "Report" to open problem report window

5. Write up your problem in detail and upload relevant photos where possible

6. Click "Report problem"

Be aware that Printful may require a photo to be submitted with your problem report to begin a reshipment. It is always best to include photos with your initial problem report to avoid delays.

 additional details were left by the delivery person. For example: “Left under the table on the back porch."

If your customer is unable to locate the package, you will need to place a new manual order to have it reshipped. We're not yet able to assist with filing claims with shipping carriers but hope to do so in the future!

You can report problems with an order through your Printful dashboard.

1. Log into your Printful account

2. Find order in your orders page - search using order number

3. Click on order to open order summary

4. Click "Report" to open problem report window

5. Write up your problem in detail and upload relevant photos where possible

6. Click "Report problem"

Be aware that Printful may require a photo to be submitted with your problem report to begin a reshipment. It is always best to include photos with your initial problem report to avoid delays.

 additional details were left by the delivery person. For example: “Left under the table on the back porch."

If your customer is unable to locate the package, you will need to place a new manual order to have it reshipped. We're not yet able to assist with filing claims with shipping carriers but hope to do so in the future!

You can report problems with an order through your Printful dashboard.

1. Log into your Printful account

2. Find order in your orders page - search using order number

3. Click on order to open order summary

4. Click "Report" to open problem report window

5. Write up your problem in detail and upload relevant photos where possible

6. Click "Report problem"

Be aware that Printful may require a photo to be submitted with your problem report to begin a reshipment. It is always best to include photos with your initial problem report to avoid delays.

 additional details were left by the delivery person. For example: “Left under the table on the back porch."

If your customer is unable to locate the package, you will need to place a new manual order to have it reshipped. We're not yet able to assist with filing claims with shipping carriers but hope to do so in the future!

At this time, we're unable to offer returns or refunds, unless the product is defective/there was an issue on our end. In that case, we will send you a pre-paid return address label and then issue a full refund upon receiving the unwashed, unworn garment. :) If the item has already been washed or worn, we cannot process a return/refund.

You can report problems with an order through your Printful dashboard.

1. Log into your Printful account

2. Find order in your orders page - search using order number

3. Click on order to open order summary

4. Click "Report" to open problem report window

5. Write up your problem in detail and upload relevant photos where possible

6. Click "Report problem"

Be aware that Printful may require a photo to be submitted with your problem report to begin a reshipment. It is always best to include photos with your initial problem report to avoid delays.

 additional details were left by the delivery person. For example: “Left under the table on the back porch."

If your customer is unable to locate the package, you will need to place a new manual order to have it reshipped. We're not yet able to assist with filing claims with shipping carriers but hope to do so in the future!

At this time, we're unable to offer returns or refunds, unless the product is defective/there was an issue on our end. In that case, we will send you a pre-paid return address label and then issue a full refund upon receiving the unwashed, unworn garment. :) If the item has already been washed or worn, we cannot process a return/refund.

At this time we are unable to process returns/exchanges. Please review product's fit information carefully (listed under each product on its listing page) so that you can order the best size. Of course if we messed up and sent you the wrong size we will make it right!

At this time we are unable to process returns/exchanges. Please review product's fit information carefully (listed under each product on its listing page) so that you can order the best size. Of course if we messed up and sent you the wrong size we will make it right!